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Customer Care

1. Legal Drinking Age Notice

1.1 Tennent Caledonian Breweries UK Ltd (“Tennent’s”, “we”, “our” or “us”) own [and have instructed a third party agency to] maintain and operate this internet site relating to Tennent’s (the ‘Website’) for personal use for those of a legal age in your country, province, or state of residence (18 years or older in the United Kingdom) for the consumption of alcoholic beverages and in countries where the consumption of alcoholic beverages are permitted. Please exit this Website immediately if you are not of a legal age in your place of residence for consuming alcoholic beverages or are in a country where use of this Website is not permitted.

1.2. We encourage responsible drinking and would direct customers to visit http://www.drinkaware.co.uk/ for more information.

1.3. The reward of samples or gifts of products (including alcohol) are provided free of cost and at our sole discretion and only made to persons over the age of 18

2. Acceptance of Terms and Conditions

2.1 Your access to and use of the Website and any Services referred to in Clause 3, is subject exclusively to these Terms and Conditions. You will not use the Website or Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website and/or Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website and any Services.

2.2 We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website and /or Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.

3. The Services

3.1 The Website may provide communication tools such as bulletin boards, forums and/or other message or communication facilities (“the Services”) designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.

3.2 You acknowledge and agree that the Services are public and not private communications.

3.3 We may make changes in the information and content included in this Website and any time without notice. We shall not be responsible for any detrimental reliance you may place on this Website or its contents.

3A. General

3A.1  You must be aged 18 or over to purchase alcohol. It is a criminal offence to sell alcohol to anyone under the age of 18 in the UK. When placing an order and making a payment you will be required to confirm that you are aged 18 years or over.

3A.2  If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 years will be required to sign for delivery.

3A.3  Our courier operates a Challenge 25 policy in relation to deliveries containing alcohol. An adult over the age of 18 years will be required to sign for delivery. Any person appearing under the age of 25 years will be asked for proof of age.

3A.4  Regardless of your payment being accepted via our ecommerce platform, no contract is formed until we have dispatched your order to you.

3A.5  We reserve the right to cancel a delivery if either:

  • we are not satisfied at the time of the order being placed that you are over 18 years; or
  • the courier is not satisfied that the person signing for delivery is over 18 years.

4. Privacy Policy

Click here to read our full Privacy Policy

5. Surveys and Contests

5.1 From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and demographic information (such as postcode and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Separate terms and conditions apply to any competitions, games or free prize draws on this site.

6. Submissions

6.1 We appreciate hearing from our customers and welcome your comments regarding our products, including our on-line services. However, Tennent’s company policy does not allow us to accept unpatented ideas, advertising or marketing suggestions, patent applications, models, prototypes, or any information written or oral, which you the submitter, regard as confidential (collectively referred to as ‘Unwanted Submissions’). While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any Unwanted Submissions. If, at our request you send certain specific submissions (e.g. if you share a story with us, participate in chats, or post a message at the message board) or, despite our request that you not send us Unwanted Submissions, you send such Unwanted Submissions to us, such Unwanted Submissions shall be deemed, and shall remain, our property. None of such Unwanted Submissions shall be subject to any obligation of confidence on our part, and we shall not be liable for any use or disclosure of such Unwanted Submissions. Without limitation of the foregoing, we shall exclusively own all now known or hereafter existing rights to such Unwanted Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the such Unwanted Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the submitter of such Unwanted Submissions.

7. Security

7.1 Tennent’s has taken reasonable measures (physical, organizational and technological) to safeguard against unauthorised access to your personally identifiable information (for example to ensure that email communications are only accessible by the designated recipients at Tennent’s or their suppliers) and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your communications and personal information can never be guaranteed. Tennent’s has no control over the practices of third parties (e.g. website links to this Website, third-party sponsors or third parties who misrepresent themselves as you or someone else).

8. Acceptable use

8.1 You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials (“the Content”), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is offensive and/or indecent. Tennent’s will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content.

8.2 In using the Website and/or Services you agree not to:

8.2.1 use the Services to send junk email, spam, chain letters, pyramid schemes or any other unsolicited messages, commercial or otherwise;

8.2.2 post, publish, distribute or disseminate material or information that is defamatory, libelous, obscene, indecent, threatening, abusive, harassing or unlawful;

8.2.3 post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their sex, race, religion, disability, nationality or otherwise;

8.2.4 threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others;

8.2.5 use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;

8.2.6 promote the excessive, irresponsible or underage consumption of alcohol, or

8.2.7 make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another;

8.2.8 collect or store personal information about others, including email addresses;

8.2.9 advertise or offer to buy or sell goods or services for any commercial purpose, unless such communication facility specifically allows such messages;

8.2.10 impersonate any person or entity for the purpose of misleading others;

8.2.11 violate any applicable laws or regulations;

8.2.12 use the Website or Services in any manner that could damage, disable, overburden or impair the Website or Services or interfere with any other party’s use and enjoyment of the Website or Services;

8.2.13 post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement);

8.2.14 attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Website or Services through hacking, password mining or any other means.

8.3 Tennent’s are under no obligation to monitor, screen or sanction the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove at any time and without notice any material that breaches these Terms and Conditions or is otherwise objectionable.

9. Termination

9.1 Tennent’s have the right to terminate your access to any or all of the Services or Website at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. Tennent’s may also at any time, at our sole discretion, discontinue the Website or Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website or Services.

10. Links to Third Party Websites

10.1 The Website or Services may include links to third party websites that are controlled and maintained by others. Tennent’s is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with the linked site, unless specifically stated therein. You acknowledge and agree that Tennent’s has not reviewed all sites linked to this Website and is not responsible for the content or availability of any such sites. Your linking to another off-site pages or other sites is at your own discretion and risk.

11. International Use

11.1 You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.

12. Intellectual Property Rights

12.1 Tennent’s is the owner of the intellectual property rights in this Website. The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that the Tennent’s name, logos and trademarks belong to Tennent’s. By entering this Website you acknowledge and agree that any name, logo, trademark or service mark contained on this Website is owned or licensed by Tennent’s and may not be used by you without prior written approval. You will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of Tennent’s. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

12.2 Tennent’s does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.

13. Indemnity

13.1 You agree to indemnify and hold Tennent’s harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Tennent’s by any third party arising out of your use of the Website, Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Tennent’s in consequence of your breach of these Terms and Conditions.

14. Disclaimers and Limitation of Liability

14.1 Use of the Website and Services is at your own risk. The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

14.2 By entering this Website you acknowledge and agree that your use is at your own risk and that this Website, its owners, officers, directors, employees, or any of the parties involved in creating, producing, or delivering this Website are not liable for any damages whatsoever, including any direct, incidental, consequential, indirect or special damages, or any other losses, costs or expenses of any kind (including legal fees, expert fees, or other disbursements) which may arise, directly or indirectly, regardless of whether or not such liability or damages arise in contract, tort, negligence, equity, statutorily, or otherwise, in any connection with the access to, the use of, or browsing of this Website or in connection with any content, information, data, promotions, activities, associated with this Website, or in connection with your downloading of any materials, text, data, images, video or audio from this Website, including but not limited to anything caused by any transmission defects, viruses, bugs, human action or inaction of any computer system, phone line, hardware, software or program malfunctions, or any other errors, failures or delays in computer transmissions or network connections.

14.3 Tennent’s makes no warranty that the Website or Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website or Services will be uninterrupted or error free, that defects will be corrected or that the Website or Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.

14.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Tennent’s for death or personal injury as a result of the negligence of Tennent’s.

14.5 Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.

15. Severance

15.1 If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

16. Governing Law

16.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts. If you use this Website from another country, you are responsible for compliance with any and all applicable local laws. Tennent’s, its affiliates and/or partners make no representation that the materials contained within this Website are appropriate for countries outside the United Kingdom.

Twitter Competition T&Cs

Open to GB and NI residents, 18+, normal exclusions.

Prizes are as stated on the specific Twitter post.

Entry route is as stated on the specific Twitter post.

  1. Tennent’s Lager Promotions are not sponsored, endorsed or administered by, or associated with Twitter. A participant into a Promotion is providing their information to the Promoter, not Twitter. The information an entrant provides will only be used for the purpose of facilitating the Promotion unless otherwise agreed. By entering the Promotion, all Participants agree to give Twitter a complete release from any and all legal liability in connection with the Promotion. All entries will be subject to Twitter’s terms of use which can be found at https://twitter.com
  2. Participants in a Promotion agree to be bound by these terms and conditions.
  3. No purchase necessary.
  4. Only 1 valid entry per Promotion per person.
  5. Winners must be 18 years of age or older. Terms and Conditions of the carriers apply. All entries received outside of the Promotional dates will not be included in the draw for the respective prize for the Promotional Period.
  6. The winning participants must claim their prize within 28 days. If a prize is not claimed within 28 days the Promoter reserves the right to withdraw prize entitlement and award the prize to a substitute participant chosen at random with no liability to different Participants.
  7. All entries must be made directly by the person entering the Promotion. Participants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed and all such entries will be disqualified.
  8. No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete claim forms will not qualify for the Promotion.
  9. No cash or other prize alternative is available in whole or in part; except in the event of circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to substitute a suitable alternative of equal or greater value. Unless agreed with the Promoter, the winner is not permitted to transfer the right to take up the prize to anyone else.
  10. It is a condition of entry that if you win a prize you agree to take part in reasonable publicity at no expense to the Promoter. The Promoter reserves the right to publish the name, photograph, and country of the winner or to publicize the prize-giving presentation after the date of the prize draw and within a year of this date.
  11. The names and counties of the winners and the name of the independent adjudicator will be available to anyone sending an email to Consumer.Relations@candcgroup.ie within 3 months of the published closing date. No other correspondence will be entered into regarding the prize winners.
  12. All Participants to a Promotion will be deemed to have accepted the terms and conditions of the Promotion.
  13. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of a promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  14. Sometimes, through reasons outside of the Promoters control, the website (as with any website) may not be accessible. The Promoter cannot guarantee continuous, uninterrupted access to the website. No responsibility will be accepted for any difficulties in entering, claiming or any entries/claims delayed or corrupted. The Promoter will have no liability for any loss arising out of such an event.
  15. The Promoter reserves the right at its sole discretion to disqualify any participant found to be abusing or tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions.
  16. Except as otherwise required by applicable law, the Promoter accepts no responsibility or liability for lost, late, damaged, corrupted or misdirected entries or claims and the Promoter is not responsible for any late or misdirected delivery of communications (email or otherwise), except in the event of wilful intent on the part of the Promoter or its agents.
  17. By entering you agree to the use of your personal data for the sole purpose of the administration of this Promotion.
  18. To ensure fairness and the integrity of a Promotion to all participants, the Promoter will not enter into discussions regarding the running of this Promotion via Twitter, but will respond to questions via Consumer.Relations@candcgroup.ie. Any entrant posting or seen to be posting comments to the Promoter’s Twitter account or elsewhere during the draw that are considered bullying, spiteful or upsetting to other contestants, the products of the Promoter, will have their comments removed and will be disqualified from the prize draw. The Promoter reserves the right to alert Twitter to any such behaviour and you may have your account frozen pending investigation.
  19. The Promoter or their agents accept no responsibility for the quality of service received or the availability of prizes. Any issues should be resolved directly with the prize supplier.
  20. The Promoter shall not be liable for any failure of any third party to fulfil its contractual obligations although the Promoter shall try to minimize the effect of such failures.
  21. The prize may not be used in conjunction with any other offer. The prize cannot be transferred, sold, auctioned or exchanged.
  22. To the fullest extent permitted by law and excluding death or permanent injury caused as a result of the Promoter’s negligence, the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any prize.
  23. These terms and conditions are governed by the Laws of Scotland and are subject to the exclusive jurisdiction of the Scottish courts The Promoter encourages responsible drinking and would direct consumers to read http://drinkaware.co.uk for more information.

Facebook Competition T&Cs

  1. Promotions by Tennent Caledonian Breweries UK Ltd (the Promoter) are not sponsored, endorsed or administered by, or associated with Facebook. A participant into a Promotion is providing their information to the Promoter, not Facebook. The information an entrant provides will only be used for the purpose of facilitating the Promotion unless otherwise agreed. By entering the Promotion, all Participants agree to give Facebook a complete release from any and all legal liability in connection with the Promotion. All entries will be subject to Facebook’s terms of use which can be found at www.facebook.com.
  2. Open to UK residents, 18+ (Winners will be ID’d on delivery). Normal exclusions unless stated otherwise on Facebook post at: http://facebook.com/TennentsLager
  3. No purchase necessary.
  4. Only 1 valid entry per Promotion per person.
  5. All entries received outside of the Promotional dates will not be included in the draw for the respective prize for the Promotional Period.
  6. The winning participants must claim their prize within 28 days. If a prize is not claimed within 28 days the Promoter reserves the right to withdraw prize entitlement and award the prize to a substitute participant chosen at random with no liability to different Participants.
  7. All entries must be made directly by the person entering the Promotion. Participants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed and all such entries will be disqualified.
  8. All entries must be received by the closing date for each individual draw as stated on the Facebook post.
  9. No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete claim forms will not qualify for the Promotion.
  10. No cash or other prize alternative is available in whole or in part; except in the event of circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to substitute a suitable alternative of equal or greater value. Unless agreed with the Promoter, the winner is not permitted to transfer the right to take up the prize to anyone else.
  11. It is a condition of entry that if you win a prize you agree to take part in reasonable publicity at no expense to the Promoter. The Promoter reserves the right to publish the name, photograph, and country of the winner or to publicize the prize-giving presentation after the date of the prize draw and within a year of this date.
  12. The names and counties of the winners and the name of the independent adjudicator will be available to anyone sending an email to Consumer.Relations@candcgroup.ie within 3 months of the published closing date. No other correspondence will be entered into regarding the prize winners.
  13. All Participants to a Promotion will be deemed to have accepted the terms and conditions of the Promotion.
  14. In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of a promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  15. Sometimes, through reasons outside of the Promoters control, the website (as with any website) may not be accessible. The Promoter cannot guarantee continuous, uninterrupted access to the website. No responsibility will be accepted for any difficulties in entering, claiming or any entries/claims delayed or corrupted. The Promoter will have no liability for any loss arising out of such an event.
  16. The Promoter reserves the right at its sole discretion to disqualify any participant found to be abusing or tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions.
  17. Except as otherwise required by applicable law, the Promoter accepts no responsibility or liability for lost, late, damaged, corrupted or misdirected entries or claims and the Promoter is not responsible for any late or misdirected delivery of communications (email or otherwise), except in the event of wilful intent on the part of the Promoter or its agents.
  18. By entering you agree to the use of your personal data for the sole purpose of the administration of this Promotion.
  19. To ensure fairness and the integrity of a Promotion to all participants, the Promoter will not enter into discussions regarding the running of this Promotion via Facebook, but will respond to questions via Consumer.Relations@candcgroup.ie. Any entrant posting or seen to be posting comments to the Promoter’s Facebook page or elsewhere during the draw that are considered bullying, spiteful or upsetting to other contestants, the products of the Promoter, will have their comments removed and will be disqualified from the prize draw. The Promoter reserves the right to alert Facebook to any such behaviour and you may have your account frozen pending investigation.
  20. The Promoter or their agents accept no responsibility for the quality of service received or the availability of prizes. Any issues should be resolved directly with the prize supplier.
  21. The Promoter shall not be liable for any failure of any third party to fulfil its contractual obligations although the Promoter shall try to minimize the effect of such failures.
  22. The prize may not be used in conjunction with any other offer. The prize cannot be transferred, sold, auctioned or exchanged.
  23. Participants in a Promotion agree to be bound by these terms and conditions.
  24. To the fullest extent permitted by law and excluding death or permanent injury caused as a result of the Promoter’s negligence, the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any prize.
  25. These terms and conditions are governed by the Laws of Scotland and are subject to the exclusive jurisdiction of the Scottish courts The Promoter encourages responsible drinking and would direct consumers to read http://www.drinkaware.co.uk/ for more information.

Promoter: Tennent Caledonian Breweries UK Ltd., Wellpark Brewery,161 Duke Street, Glasgow G31 1JD.

© C&C Group.

Dedicated To You (Scotland) Terms & Conditions

Summary Ts & Cs:

Scotland only. 18+. Opens from 00:00 17th July 2020 to 23.59 17th July 2021. Internet access required. No purchase required. Visit tennentsdedicatedtoyou.com and enter name, age, email address and postcode. Choose one of the local participating venues and choose your preference of either Tennent’s or Tennent’s Light beer subject to availability at the chosen venue. The next stage is to pick a week in which you will claim the complimentary pint. Once you have confirmed your details, an e-voucher showing your name, the assigned venue, which pint, and a one-week time slot will be sent to the confirmed email address. The e-voucher is not a booking to a pub, all pubs should be contacted directly if they have further booking policies in place. E-voucher must be shown upon claiming the pint in venue. There are a total of 80 complimentary pints available for venues that stock Tennent’s lager and a total of 120 complimentary pints for venues that stock both Tennent’s lager and Tennent’s Light (80 pints of Tennent’s lager and 40 points of Tennent’s Light). There are 1649 venues in total, 1638 just stock Tennent’s lager and 11 stock both Tennent’s lager and Tennent’s Light. A total of 10 pints will be assigned per venue, per week for those stocking Tennent’s lager and 15 pints per week for those that stock both Tennent’s lager and Tennent’s Light. Whilst stocks last. Max one claim and pint per person only. Non-alcoholic alternative drink is available on request. Full terms: https://tennents.co.uk/terms-and-conditions/

Full Ts & Cs

  1.   These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
  1.       Promoter: Tennent’s Ltd, c/o Wellpark Brewery, 161 Duke Street, Glasgow G31 1JD.
  1.   Eligibility: This promotion is open to Scotland residents aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.
  1.   Internet access required. Participants are responsible for their own costs associated with accessing the internet.  These costs may vary so please check with your service provider for current charges. No purchase required.
  1.   Promotion Period: The promotion will run from 00:00 17th July 2020 to 23:59 17th July 2021. Any applications received outside of the Promotion Period will be automatically rejected. When the 80 pints of Tennent’s or 120 pints of both Tennent’s (80 pints) and Tennent’s Light (40 pints) are claimed at a participating venue, the promotion will no longer be available at that venue.
  1.   How to enter: Enter directly at tennentsdedicatedtoyou.com. You will be requested to enter your name, age, email address and postcode. Choose one of the local participating venues and choose your preference of either Tennent’s lager or Tennent’s Light beer if the choice is available at that venue. The next stage is to pick a week in which you will claim the complimentary pint. Following this, you will confirm your details. Once confirmed, an e-voucher showing your name, the assigned venue, which pint, and a one-week time slot will be sent to your email address. This e-voucher needs to be shown upon claiming the pint in venue. If unused in the stated week the e-voucher will become invalid and cannot be redeemed under any circumstances.
  1.   Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
  1.   Incomplete, illegible, invalid, misdirected, or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

Prizes:

  1.       There are 80 pints of Tennent’s available in 1638 venues. There are an additional 11 number of venues that stock both Tennent’s and Tennent’s Light and these venues will have 120 points available (80 pints of Tennent’s and 40 of Tennent’s Light). There are a total of 1649 number of venues. There will be a limit of 10 pints available to be claimed per venue per week or 15 pints for those venues that stock both Tennent’s and Tennent’s Light(split 10 for Tennent’s and 5 for Tennent’s Light). Whilst stocks last. When the 80 or 120 pints are claimed at a participating venue, the promotion will no longer be available at that venue.
  1.   Tennent’s or Tennent’s Light beer subject to availability at the chosen venue, not all venues will stock both variants. Please note there are 80 pints per Tennent’s per keg, 40 pints per Tennent’s Light beer keg.
  1.   Participating venues only. Available venues vary during the promotion due to opening at different times as a result of Covid-19. The full list of those available will be shown on tennentsdedicatedtoyou.com and will be updated as venues are opened.  Once 10 pints are claimed (or 15 for those pubs that also stock Tennent’s Light) the venue will be unavailable until the following Monday until the final week of the promotion.
  1. Max one pint to be claimed per person only. Max one e-voucher available per person.
  1. Non-alcoholic alternative drink is available on request when you show your e-voucher at the bar.

Prize Fulfilment:

  1.   Entrants will be emailed the e-voucher to their confirmed email address. It is the responsibility of entrants to check junk/SPAM to ensure they are in receipt of any communications. If an entrant does not claim their pint, the Promoter reserves the right at its absolute discretion to withdraw the pint allocation and reallocate the pint to another entrant selected using the same methodology as above.  
  1.   One e-voucher per person and the e-voucher can only be used once to claim one pint in the chosen venue in the assigned week.
  1.   Photocopies, reprints, damaged, expired, altered or defaced e-vouchers will not be accepted.
  1. Proof of ID may be requested by the pub to check age and that the name matches the voucher.
  1. The voucher is not a booking to the pub, all pubs should be contacted if they have further booking policies in place.
  1. It is the responsibility of the pub to make sure the pint is available on the day.
  1.   The pint cannot be combined with other discounts, cashback activities or promotions. The pint is not refundable and cannot be exchanged for cash or other goods and services in whole or in part.
  1.   Offer not valid in conjunction with any other offers, promotions, or voucher codes. Promotion is not valid in venues that aren’t taking part in this promotion.
  1.   No cash or other alternative gift will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute  any complimentary pint with an item of equal or greater value. The prize is non-transferable. In the event of any dispute, the decision of the Promoter is final, and no correspondence will be entered into.
  1.   If delivery or any element of this Promotion will be delayed or affected due to the continuing Covid-19 pandemic and resulting Government restrictions, all entrants/recipients affected will be contacted by the Promoter and kept updated of any unavoidable changes to the promotional dates and/or revised delivery dates.

General:

  1. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes or the use of multiple devices are not allowed and all such entries will be disqualified.  Entries (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted.
  1. Where an entrant is believed to have exceeded their entry allowance or not complied with these Terms & Conditions or the spirit of the promotion in any other way, all entries received from that individual will be disqualified and they will be refused further participation in the promotion.
  1. If for any reason any aspect of this promotion is not capable of running as planned, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries/claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  1. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  1. The Promoter has no control over communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the Promotion.
  1. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  1. These terms and conditions and any related disputes are subject to interpretation under the laws of Scotland, and to the jurisdiction of the courts of Scotland.
  1. This promotion is administered by Multiply UK, 26 Palmerston Place, Edinburgh, Scotland on behalf of the Promoter.
  1. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose unless we have your consent. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Please visit https://tennents.co.uk/privacy-policy/ for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to  tennents@multiplyagency.com. By participating in the Promotion, you agree to the use of your personal data as described here.
  2. The Promoter encourages responsible drinking and would direct consumers to read http://www.drinkaware.co.uk/ for more information and consider the safe drinking levels recommended in the UK Chief Medical Officers’ Low Risk Drinking Guidelines that are available at https://www.gov.uk/government/publications/alcohol-consumption-advice-on-low-risk-drinking.

Dedicated To You (NI) Terms & Conditions

Summary Ts & Cs:

Northern Ireland only. 18+. Opens from 14:00 15th September 2020 to 23.59 8th November 2020, or until venue has used allocation. Internet access required. No purchase required. Visit tennentsnidedicatedtoyou.com and enter name, age, email address and postcode. Choose one of the local participating venues. Once you have confirmed your details, an e-voucher showing your name, the assigned venue, and the promotion dates will be sent to the confirmed email address. The e-voucher is not a booking to a pub, all pubs should be contacted directly if they have further booking policies in place. E-voucher must be shown upon claiming the pint in venue. There are a total of 80 complimentary pints available per venue. There are 218 venues in total. Whilst stocks last. Max one claim and pint per person only. Non-alcoholic alternative drink is available on request. Full terms: https://tennents.co.uk/terms-and-conditions/

Full Ts & Cs

  1. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry and claim instructions are deemed to form part of the terms and conditions and by participating, all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
  1. Promoter: Tennent’s NI, Aghnatrisk Rd, Hillsborough BT26 6JJ
  1. Eligibility: This promotion is open to Northern Ireland residents aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.
  2. Internet access required. Participants are responsible for their own costs associated with accessing the internet. These costs may vary so please check with your service provider for current charges. No purchase required.
  1. Promotion Period: The promotion will run from 14:00 15th September 2020 to 23.59 8th November 2020. Any applications received outside of the Promotion Period will be automatically rejected. When the 80 pints are claimed at a participating venue, the promotion will no longer be available at that venue.
  2. How to enter: Enter directly at com. You will be requested to enter your name, age, email address and postcode. Choose one of the local participating venues. Following this, you will confirm your details. Once confirmed, an e-voucher showing your name, the assigned venue, and the promotion dates will be sent to you. This e-voucher needs to be shown upon claiming the pint in venue. If unused in the stated week the e-voucher will become invalid and cannot be redeemed under any circumstances.
  3. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
  4. Incomplete, illegible, invalid, misdirected, or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

Prizes:

  1. There are 218 venues and each venue has 80 pints of Tennent’s available. Whilst stocks last. When the 80 pints are claimed at a participating venue, the promotion will no longer be available at that venue.
  2. Participating venues only. Available venues may vary during the promotion due to opening at different times as a result of Covid-19. The full list of those available will be shown on com and will be updated as venues are opened.
  1. Max one pint to be claimed per person only. Max one e-voucher available per person.
  2. Non-alcoholic alternative drink is available on request when you show your e-voucher at the bar.

Prize Fulfilment:

  1. Entrants will be emailed the e-voucher to their confirmed email address. It is the responsibility of entrants to check junk/SPAM to ensure they are in receipt of any communications. If an entrant does not claim their pint, the Promoter reserves the right at its absolute discretion to withdraw the pint allocation and reallocate the pint to another entrant selected using the same methodology as above.
  2. One e-voucher per person and the e-voucher can only be used once to claim one pint in the chosen venue.
  3. Photocopies, reprints, damaged, expired, altered or defaced e-vouchers will not be accepted.
  4. Proof of ID may be requested by the pub to check age and that the name matches the voucher.
  5. The e-voucher is not a booking to the pub, all pubs should be contacted if they have further booking policies in place.
  6. The pint cannot be combined with other discounts, cashback activities or promotions. The pint is not refundable and cannot be exchanged for cash or other goods and services in whole or in part.
  7. Offer not valid in conjunction with any other offers, promotions, or voucher codes. Promotion is not valid in venues that aren’t taking part in this promotion.
  8. No cash or other alternative gift will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute any complimentary pint with an item of equal or greater value. The prize is non-transferable. In the event of any dispute, the decision of the Promoter is final, and no correspondence will be entered into.
  9. If delivery or any element of this Promotion will be delayed or affected due to the continuing Covid-19 pandemic and resulting Government restrictions, all entrants/recipients affected will be contacted by the Promoter and kept updated of any unavoidable changes to the promotional dates and/or revised delivery dates.

General:

  1. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes or the use of multiple devices are not allowed, and all such entries will be disqualified. Entries (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted.
  2. Where an entrant is believed to have exceeded their entry allowance or not complied with these Terms & Conditions or the spirit of the promotion in any other way, all entries received from that individual will be disqualified and they will be refused further participation in the promotion.
  3. If for any reason any aspect of this promotion is not capable of running as planned, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries/claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  1. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prizes, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  2. The Promoter has no control over communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the Promotion.
  1. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
  2. These terms and conditions and any related disputes are subject to interpretation under the laws of Northern Ireland, and to the jurisdiction of the courts of Northern Ireland.
  3. This promotion is administered by Multiply UK, 26 Palmerston Place, Edinburgh, Scotland on behalf of the Promoter.
  4. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose unless we have your consent. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Please visit https://tennents.co.uk/privacy-policy/ for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to winner@multiplyagency.com. By participating in the Promotion, you agree to the use of your personal data as described here.

 

  1. The Promoter encourages responsible drinking and would direct consumers to read http://www.drinkaware.co.uk/ for more information and consider the safe drinking levels recommended in the UK Chief Medical Officers’ Low Risk Drinking Guidelines that are available at https://www.gov.uk/government/publications/alcohol-consumption-advice-on-low-risk-drinking.

Tennent’s Light Lighthouse Competition

Summary T’s & C’s

Scotland only. 18+. Opens 9am 31st August, ends 11.59pm 6th September 2020. Internet access required. No purchase necessary. To enter competition, visit any Tennent’s social media channel and post a story around a moment in your life that has lit up your 2020. All entries will be judged and rated, best entry will win 1x two-night stay at a lighthouse in Scotland for winner and up to 5 guests with travel from Wellpark Brewery, drinks, snacks and dinner on one night included. All guests must be over 18. Next 12 rated entries will receive 1x runner up prize of 4x300ml pack of Tennent’s Light Lager. Multiple entries are permitted however winners can only win one prize per person. Prizes must be claimed in 7 days.

 

Full T’s & C’s

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the Terms and Conditions and to their details being communicated to third parties including but not limited to the Promoter’s agency in relation to this promotion.  Please retain a copy for your information.

Promoter: Tennent Caledonian Breweries UK Ltd, Wellpark Brewery, 161 Duke Street, Glasgow Gs31 1JD.

Eligibility

  1. The promotion is open to Scotland residents aged 18 or over, excluding employees and their immediate families of the Promoter, its agencies or anyone else professionally connected with the promotion.
  2. No purchase necessary.
  3. Internet access required and entrants must have an active Facebook, Twitter or Instagram account. If you do not have an account you will need to create one in order to participate – you will require an active email address in order to do this.
  4. Multiple entries are permitted however winners can only win one prize per person.

Promotional Period

  1. The promotional period will run from 9am 31st August and will end at 23.59pm on 6th September 2020.

To Enter

  1. To enter competition please submit your story around a moment in your life that has lit up your 2020 in a year that’s been challenging for everyone via facebook.com/tennentslager or www.twitter.com/tennentslager or www.instagram.com/tennentslager   before the end of the promotional period. Entries posted after the close of the promotion will not be accepted.
  2. The Promoter monitors responses to this promotion and if any responses or any previous posts made by an entrant are, or could be regarded, as being disrespectful towards other members of the Facebook, Twitter or Instagram community or which contain anything which is likely to, or could cause offence or distress or anything that promotes the irresponsible consumption of alcohol will be removed from the promotion. As someone who enters the promotion, your use on Facebook, Twitter and Instagram is subject to the relevant platform’s Terms and Conditions:

https://www.facebook.com/policy.php

https://twitter.com/en/privacy

https://help.instagram.com/519522125107875?helpref=page_content

  1. Participants’ entries will be deemed invalid if any post: contains defamatory, malicious, indecent or other inappropriate content; includes the names of any individual without their express permission; in the reasonable opinion of the Promoter, cause any widespread or serious offense (taking into account prevailing community views or standards) or; contains content deemed socially irresponsible or likely to breach the CAP Code.
  2. Entrants who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
  3. Entries (bulk or otherwise) made from trade, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is reposting the same content multiple times or using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified and any prize award will be void.
  4. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

Prizes

  1. There is a total of 13 prizes to be won, meaning a total of 13 individual winners.The headline prize will consist of 1x all-inclusive stay for 6 (one winner plus 5 guests) at a Scottish lighthouse from the 6-8th November, including return travel via chauffer driven car then boat to Island where the lighthouse is located from Wellpark Brewery in Glasgow. These dates are non-negotiable and should the chosen winner be unavailable on those dates, an alternative winner will be selected. The stay will consist of two nights. Snacks and drinks, including soft drinks and complimentary bottles of Tennent’s Light, will also be provided. To comply with current government guidelines around COVID-19, all 6 guests must be from a maximum of 3 households.

On the evening of Saturday the 7th of November, dinner will be provided as part of the prize by means of a private chef who will cater for any dietary requirements. All other meals for the duration of the trip will need to be catered and paid for by the winners themselves and cooked in the fully equipped kitchen facility. You will need to purchase and bring your own food and drink for this. Additional alcoholic drinks may be brought to the lighthouse a part of the trip in addition to the Tennent’s Light provided. The winner and all guests must be over the age of 18, proof of ID may be required. Any costs incurred travelling to the Wellpark Brewery are excluded from this promotion.

  1. Entry to the headline prize accommodation involves a 10-15 minute boat ride to the island where the lighthouse accommodation sits. Winner of the headline prize and guests must be in a physical state to climb in and out of a boat to access the island as no other means of transport is available to gain access to the accommodation. If the journey cannot be made due to bad weather following several attempts, the trip will be reorganised at an alternative date or an alternative prize of equal or greater value to the original prize will be awarded.
  2. The winner and guests are responsible for all expenses not expressly stated in these Terms and Conditions as being included as part of the prize. All other costs and expenses incurred from the prize are the winner’s and their guests’ own.
  3. The 12 secondary runners up prizes will consist of a 4x300ml pack of Tennent’s Light.
  4. No cash or other alternative prize will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize of equal or greater value. The prize is non-transferable and must not be offered for resale.

Winner Selection & Notification

  1. The winners of the prizes will be selected by a panel of staff of the Promoter as well as including at least one judge who is independent from the Promoter. The winner will be based on entries made via the social media post on Tennent’s social media channels during the promotional period.

Judging criteria: A panel of judges will review all entries. The winner will be chosen based on the story that the panel views as the most favourable in terms of portraying a light moment in their life in 2020. The winning story should portray humour, emotion, and wit.

  1. Winner selection will take place between 7-9th September. All entries will be rated and the winner will be the highest rated entry, the next 12 highest rated entries will receive the secondary runners up prize. All winners will be notified by the Promoter via direct message on the social media platform through which they entered within 5 working days of the competition endingIn the event a reply with the aforementioned information for a prize is not received by the Promoter within 7 days of notification, the Promoter reserves the right, at its discretion, to withdraw prize entitlement and award the prize to the next highest rated entry according to the judges ratings. The process will repeat until an eligible winner is able to claim each prize. Entrants are encouraged to monitor their connections during this time in case they are the winner.  The runner-up prizes of a four-pack of Tennent’s Light will be fulfilled via designated next day courier within 28 days of  winner notification and the completion of any verification process. Proof of age may be required from the chosen courier on delivery to verify the recipient is over 18.
  2. After the required information has been provided and the completion of any verification process the Promoter will contact the winner to arrange fulfilment of the headline prize.
  3. When delivering any alcohol our courier will ask for proof of age where the recipient appears under the age of 25. The alcohol will be not be delivered unless proof of age can be provided.
  4. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  5. In particular, the Promoter does not assume any responsibility, liability, loss, or damage sustained as a result of or in connection with this promotion: for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence due to error, omission, tampering, deletion, theft, and communications failure or otherwise; where there is no breach of any legal duty of care owed to the participant; where any loss or damage is not a reasonably foreseeable result of breach of any such duty of care; where any loss or damage or increase in loss or damage results from a breach by the participant of these Terms and Conditions or to the extent that the participant has failed to mitigate such loss or damage; and for business losses, and/or losses to non-consumers and any other third party.
  6. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. In the event this promotion is affected by the Covid-19 pandemic and associated Scottish Government restrictions, the Promoter will update all winners in regards any necessary changes to the promotion.
  7. The Promoter reserves the right to verify all entries including but not limited to asking for proof of ID which the entrant must provide within 7 days. The Promoter reserves the right to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.
  8. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. You acknowledge that the Promoter may pass such information to its third-party agency, solely for the purposes of administering the promotion. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Click https://tennents.co.uk/privacy-policy/ for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to contactus@tennents.com By participating in the promotion, you agree to the use of your personal data as described here.
  9. If required by a regulatory authority, and/or if we consider it lawful, necessary or appropriate to do so, we may elect to make available a list of winner’s surname and/or county to members of the public or regulators who request such details within 3 months of the closing date of this Promotion. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting contactus@tennents.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so. You may request a copy of the winner’s list by emailing contactus@tennents.com. We reserve the right to refuse any or all such requests.
  10. The winners agree to take part in reasonable publicity, at the option of the Promoter, with no further recompense.
  11. The Promoter is not liable for any delay or failure to perform any obligation to the entrant that is caused by any circumstance beyond its reasonable control or by any act or omission of any third party although it will always use reasonable endeavours to minimise any entrant disappointment.
  12. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  13. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.
  14. These terms and conditions are governed by the Laws of Scotland and are subject to the exclusive jurisdiction of the Scottish courts.